McTear’s Auctioneers was founded in 1842 and is one of the largest, independent auction houses in the UK. You can find us;
Address: 31 Meiklewood Road, Glasgow, G51 4GB
Telephone: +44 (0) 141 810 2880
We will collect personal information from you as a potential client, vendor or buyer. This information will include: full name, address, phone number, date of birth, email address, bank details, Photographic ID.
We will use your information fulfil the contractual obligation; The information you provide will only be used for business purposes; be that, to administer you account to provide you with the service you would reasonably expect to receive from us in relation to buying and selling lots from us.
Data protection laws require that, where we collect personal information, we must satisfy at least one of the given conditions for processing. These are set out in the data protection law and the one we use is that of to fulfil a contractual obligation and provides that:
If you are unsure or unclear about any of this, please do not hesitate to contact us on the above information.
We share your personal information only with those who need to handle it so we can provide you with a seamless service. We are required to retain your information confidentially. Below is examples of third parties with whom this information may be shared:
The need to retain suffice financial records, in accordance with the law means that we hold all information for a period of seven years to ensure the necessary information is accessible. It is the practice of McTear’s Auctioneers that information shall be held for this period although it is your right to request its deletion. Photographic ID will be held on file for five years.
It is important that you understand your rights in relation to your personal information and how you can contact us if you have questions or concerns. You can ask that we correct any mistakes, restrict, stop processing or delete your information. However, in some cases, we will not always be required to do so. If that is the case, we will explain why. You remain, as outlined in our user agreement, under an obligation to keep us updated on any changes to your personal information, this enables us to update our records and the records of any third parties with your information as well. You can ask for access to the personal information we hold about you and we will provide this free of charge in an electronic format.
We will try to ensure that we deliver the best levels of customer service but if you think we are falling short of that commitment, please let us know by contacting us. If you're still unhappy with any aspect of how we handle your personal information you also have the right to contact the Information Commissioner’s Office. This is the body that regulates the handling of personal information in the UK. You can contact them by:
Address: ICO, Wycliffe House, Water Lane, Wilmslow, SK9 5AF
Phone: 0303 123 1113
Head Office & Galleries
31 Meiklewood Road
Tel: +44(0)141 810 2880