Privacy Policy

We take your privacy seriously. This Privacy Policy explains what personal information we collect and how we use it. We encourage you to read this policy thoroughly.

15.1       Who are McTear’s Auctioneers (McTear’s Gallery 1842 Ltd) and how can you contact us?

McTear’s Auctioneers was founded in 1842 and is one of the largest, independent auction houses in the UK.

Address: 31 Meiklewood Road, Glasgow, G51 4GB
Telephone: +44 (0) 141 810 2880

15.2       What information we collect?

We will collect personal information from you as a potential client, vendor, or buyer. This information will include full name, date of birth, address, phone number, email address, bank details and photographic ID and/or Proof of Address.

15.3       How do we use your information?

We will use your information fulfil the contractual obligation; The information you provide will only be used for business purposes; be that, to administer your account to provide you with the service you would reasonably expect to receive from us in relation to buying and selling lots from us.

15.4       What are the legal grounds for handling personal information?

Data protection laws require that, where we collect personal information, we must satisfy at least one of the given conditions for processing. These are set out in the data protection law and the one we use is that of to fulfil a contractual obligation and provides that:

The processing:

  1. Is necessary processing an individual’s personal data is required to fulfil a contract between you and them, or because they have asked you to take specific steps before entering a contract.
  2. We may also use your information to comply with legal requirements, for example, in relation to anti money laundering regulations, payment of taxation, custom duties and anti-discrimination.
  3. If you consent, by opting in we will use your information to provide you with marketing material, such as newsletters; you have the right to revoke consent at any point in relation to marketing.

If you are unsure or unclear about any of this, please do not hesitate to contact us on the above information. 

15.5       Who we share your personal information with?

We share your personal information only with those who need to handle it so we can provide you with a seamless service. We are required to retain your information confidentially. Below are examples of third parties with whom this information may be shared:
 - Accountants, Lawyers, and Insurers as required.
 - External suppliers such as our removal team and specialist consultants.
 - IT service providers, merchant services and BACS service providers

If clients choose to opt-in to marketing emails, their details will be shared with Mailchimp. For further information on how Mailchimp store and use your data, please click here.

15.6       How long do we hold your personal information?

The need to retain suffice financial records, in accordance with the law means that we hold all information (excluding ID/Proof of Address) for a period of seven years to ensure the necessary information is accessible. It is the practice of McTear’s Auctioneers that information shall be held for this period although it is your right to request its deletion.

In accordance with Anti Money Laundering Regulations, Photographic ID and/or Proof of Address shall be held for a period of five years. It is the practice of McTear’s Auctioneers that information shall be held for this period although it is your right to request its deletion.

15.7       Your rights to how we use your personal information.

It is important that you understand your rights in relation to your personal information and how you can contact us if you have questions or concerns. You can ask that we correct any mistakes, restrict, stop processing, or delete your information. However, in some cases, we will not always be required to do so. If that is the case, we will explain why. You remain, as outlined in our user agreement, under an obligation to keep us updated on any changes to your personal information, this enables us to update our records and the records of any third parties with your information as well. You can ask for access to the personal information we hold about you and we will provide this free of charge in an electronic format.

15.8       The Information Commissioner’s Office

We will try to ensure that we deliver the best levels of customer service but if you think we are falling short of that commitment, please let us know by contacting us. If you're still unhappy with any aspect of how we handle your personal information you also have the right to contact the Information Commissioner’s Office. This is the body that regulates the handling of personal information in the UK. You can contact them by:

Address: ICO, Wycliffe House, Water Lane, Wilmslow, SK9 5AF
Phone: 0303 123 1113

15.9       Changes to the policy

We can update this Privacy Policy at any time and ideally you should check it regularly for updates. We won’t alert you to every little change, but if there are any really important changes to the policy or how we use your information, we’ll let you know.